Piracy Notice

Dear (Primary Account Holder),

We have been notified that copyrighted content may have been shared using your Internet connection without permission of the copyright owner.  This is at least the fifth time a copyright owner or its representative has alerted us about your account.

What does that mean?

Copyright owners (such as artists, moviemakers, authors) and their representatives routinely monitor peer-to-peer networks to see if their content (such as music, movies, and TV shows) is being shared without their permission. If they notice somebody sharing their content without their permission through a Time Warner Cable account, they let us know.

As the primary account holder, you are responsible for making sure your account is not used for copyright infringement. Please note that we don’t know which computer or other device may be the one to have triggered the notification; it could be any device using your account.

What was allegedly shared and when?

File Name: Joy.2015.DVDSCR.700MB.ShAaNiG.mkv

Content Type: Video

Content URL:

Shared: Mar 1 2016 2:27AM

IP Address: 172.91.85.106

Did you provide my personal information to the copyright owner?

We have not shared any of your personal information with the copyright owner in connection with the notice that we received. Rather, the copyright owner or its representative simply provided us with an IP address associated with your account, and we then sent this alert to you directly. However, please note that upon receipt of lawful process requiring production of records, or pursuant to any challenge you might make to a copyright alert, Time Warner Cable may provide relevant identifying information about you and your allegedly infringing conduct to third parties, including the copyright owner, its representatives or their agents, and law enforcement agencies.

Alright, so what do I need to do?

·         If you have been sharing content illegally using your Internet connection, please stop doing so immediately. 
·         Make sure that everyone who uses your Internet connection knows that you received this alert and advise them not to make any illegal use of music, television and movie content. For information regarding authorized sources for music, movies and TV shows, please see http://www.copyrightinformation.org/a-better-way-to-find-movies-tv-music/.  Other examples of legal sources include: http://www.timewarnercable.com/en/residential-home/tv/channels/on-demand.html, and http://www.timewarnercable.com/en/residential-home/tv/premiums.html.
·         Secure your home wireless network so that nobody who is unauthorized to use it is able to do so. (learn more here http://onguardonline.gov/articles/0013-securing-your-wireless-network).
·         Be aware of the dangers associated with using peer-to-peer (“P2P”) networks. P2P programs can pose dangers to your computer and other devices, and to our network.  Risks can include mistaken downloading of malware, pornography or copyrighted material, and allowing any anonymous person on the Internet to access and copy your computer files.  Therefore, it is important that you inspect your computer and other devices for P2P programs and ensure that you are neither intentionally nor inadvertently making copyrighted works available for uploading by others. Click here for more information about the various risks:   http://onguardonline.gov/p2p

A summary of the alleged copyright infringements addressed in this message is available at https://ccicopyrightalerts.twcable.com.  If you believe any of the information included in this summary is incorrect, the summary page contains instructions about how to request review of any alert by an independent third party.  Unless you request review, or “appeal”, of this or any prior alerts before the expiration of fourteen (14) calendar days from the date this alert is received, we will apply a measure to your account in the form of the suspension of your service that will require you to contact Time Warner Cable in order to have your service restored.  Consult the email we also sent to the email address(es) we have on record for you in order to access the data of this alert and determine whent he 14 day appeal period will expire. 

Hopefully this is the last time we contact you. If a copyright owner does not identify further instances of alleged copyright infringement involving your account, then this will be your last alert from us.

And what if this continues to happen?

Using your account to share content without the copyright owner’s permission can be a violation of U.S. copyright laws, and of our acceptable use policy. Under the Copyright Alert System (for more on CAS click here: http://www.copyrightinformation.org), further instances if suspicious activity involving your account may result in our undertaking measures that will temporarily affect your Internet experience. The range of actions may include redirection to a landing page for a period of time or until you contact Time Warner Cable.

We will, of course, provide you with advance notice prior to taking any such steps. We will also offer you the ability to challenge the copyright owner’s notices through an independent party prior to any service alterations. You may wish to preserve records or information that could be used to demonstrate that the activity in question was non-infringing.

I still have questions about this notice, where can I go?

For additional information about this alert, to learn how you can prevent further alerts, and to understand more about the Copyright Alert System, please visit the Center for Copyright Information – Copyright Alert System website at http://www.copyrightinformation.org. If you still have questions, please contact us at 1-855-222-7342.

Thank you for subscribing to Time Warner Cable’s high speed data service. We look forward to having you as a customer for years to come.

Sincerely,

Customer Service